How Impresto Courier collects, uses and protects your information.
This Privacy Policy explains how Impresto Courier collects, uses, stores, protects and, where necessary, shares information in connection with its website, shipment booking, tracking, delivery, COD, customer support, claims and business services.
We may collect sender and receiver names, telephone numbers, email addresses, pickup and delivery addresses, shipment descriptions, tracking and scan data, billing information, COD information, business/KYC information, customs documents, correspondence and information required to investigate a claim or service issue.
Information may be used to provide courier services, arrange pickup and delivery, process COD, provide tracking, perform customs and regulatory formalities, invoice and collect charges, investigate claims, prevent fraud, provide customer support, improve services and comply with legal obligations.
Information may be shared where reasonably necessary with airlines, delivery partners, agents, customs brokers, warehouses, technology providers, payment providers, insurers, professional advisers and government or regulatory authorities. Such sharing is limited to legitimate service, compliance or legal purposes.
Because international courier services may involve multiple countries, shipment information may be transferred to or accessed in countries necessary to complete carriage, customs clearance, delivery, settlement or claims processing.
Impresto Courier applies reasonable administrative, technical and operational safeguards designed to protect information from unauthorized access, misuse, alteration, disclosure or loss. No electronic system can be guaranteed completely secure.
Information may be retained for as long as reasonably necessary for delivery records, accounting, claims, customer service, regulatory requirements, dispute resolution and legitimate business purposes.
The website may use cookies, analytics and similar technologies for essential functionality, security, usage analysis and service improvement. Browser controls may allow certain cookies to be managed.
Subject to applicable law, individuals may request access to or correction of relevant personal information and may ask questions about its processing through the Company's official contact channels.
This Policy may be updated from time to time. The version published by Impresto Courier at the applicable date will govern, subject to mandatory law.
Privacy enquiries: info@imprestocourier@gmail.com | 03253542455 | www.imprestocourier.com